Terms of Service & Cancellation Policy

Effective Date: [Insert Date]

1. Services

We provide web accessibility consulting services, including:

• Accessibility audits for websites, web apps, and digital documents
• Code fixes for WCAG 2.2, ADA, Section 508, and EU EN 301 549 compliance
• PDF/document accessibility compliance
• Ongoing accessibility monitoring and support

2. Payment

• All services are charged as per the selected package on our website.
• Payment can be made via Stripe or other methods listed at checkout.
• By paying, you agree to pay the full amount for the services purchased.

3. Cancellation & Refund Policy

• Low-ticket services ($19–$29): Non-refundable once service is delivered.
• Audits, code fixes, and monitoring services:
  • You may cancel within 24 hours of purchase for a full refund.
  • Once work begins or the audit/report is delivered, refunds are not available.

To request a cancellation or refund, email us at: hphimeshpandey@gmail.com

4. Intellectual Property

All content, code, and materials created or delivered by us remain our intellectual property unless explicitly transferred in writing. You may not copy, distribute, or resell our work without permission.

5. Limitation of Liability

We strive to ensure your website and documents meet accessibility standards. However, we are not liable for:

• Legal fines or actions due to non-compliance
• Issues caused by third-party platforms outside our control
• Indirect or consequential damages

6. Governing Law

These Terms are governed by the laws of India. Any disputes will be resolved in courts located in [Your City, India].

7. Contact Us

If you have questions about these Terms, please contact us:

• Email: hphimeshpandey@gmail.com
• Website: Your Website